I just finished a webinar by Chris Brogan on building communities. These are a few suggestion from Chris:
- Listen (really listen) to your customers and find them where they hang out online.
- Find out/ask them what they want or need
- Join their community? Make a new community? Both?
- Introduce yourself, invite them
- Ask them for their goals and hopes
- Share your goals and hopes
- Just do it (again and again!)
– Bill